Privacy policy

**Privacy Policy**

We respect and protect your privacy.

MOVA 100% is dedicated to safeguarding the privacy of all information provided by users.

**Information Collection and Users**

We only collect and process information necessary for sales and product support, including your name, email address, mailing address, phone number, and purchased products. During purchases, you can also specify preferences to receive product updates and promotional offers.

Once collected, we do not disclose this information to third parties (unless required by law) and uphold strict security and confidentiality standards to protect it. We do not provide or allow the sale of any user-provided information to third parties.

**Email Lists**

For users subscribed to our email list, we provide advance notifications of sales, new products, and other MOVA news. Collected email addresses are for internal use. If you wish to unsubscribe or update your email address, please contact us, and we will promptly remove your name from our email list.

**Secure Shopping**

Sensitive personal information in website orders is encrypted using 128-bit Secure Socket Layer (SSL) technology. While we strive to protect your personal information, internet or wireless data transmissions cannot guarantee 100% security. You acknowledge the limitations beyond our control and assume the associated risks when transmitting information to us.

**Security**

MOVA cannot access your credit card or other payment information, as it is processed by third-party payment processors chosen during checkout. Efforts are made to protect offline user information, limiting access to employees performing specific tasks.

**Cookies and Data Usage**

Cookies, data identifying you as a unique user, are used to facilitate product purchases without collecting personal identification information. We use cookies to improve service quality and understand user demographics. Users can set their browsers to receive cookie notifications or reject them, though refusal may limit full website functionality.

**Sharing Information with Others**

We share user data with various parties for purposes like secure payment processing, direct marketing distribution (via DotDigital), connecting to social networks (via Pinterest or Facebook buttons), and targeting ads through advertising partners (e.g., Google and Facebook).

**IP Addresses**

IP addresses are used for trend analysis, website management, user activity tracking, and collecting aggregated demographic information, not associated with personal identification information.

**Links**

Our website contains links to other sites, and MOVA is not responsible for the privacy practices of external sites. Users are encouraged to remain vigilant when leaving our site and read the privacy statements of each site collecting personal identification information.

**Children's Privacy**

MOVA complies with the Children's Online Privacy Protection Act (COPPA) of 1998 and follows the guidelines of the Children's Advertising Review Unit (CARU) of the Better Business Bureau on our website.

**SMS/MMS Mobile Messaging Marketing Program**

We respect your privacy and use information provided through this program solely for transmitting mobile messages and responding when necessary. We do not sell, rent, lend, trade, lease, or otherwise transfer any phone numbers or customer information collected through the program to third parties for profit.

**Changes to this Privacy Policy**

As we add new features or due to legal changes, we may revise this privacy policy. Any changes will be reflected on this page. Revised privacy policies apply to customer information and usage data we possess at the time of changes and any information created or received after the changes take effect.

**Contact Us**

Email: mova@nck.com.tw