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Warranty Policy

Service Scope

i. Warranty Products:

To comply with the laws and regulations of the Republic of China (Taiwan), the warranty service provided is limited and applicable only to NCK International Corp. (hereinafter referred to as NCK).

ii. Warranty Period:

The product is entitled to a one-year warranty service from the date of purchase. Consumers requesting warranty service need to provide the purchase invoice or proof for NCK's verification. If consumers cannot provide the purchase invoice or proof, the warranty period will be calculated from the product's manufacturing date, starting from 18 months.

iii. Warranty Coverage Area:

These warranty terms are valid and applicable within the territory of Taiwan.

iv. Non-Warranty Coverage (including but not limited to):

  • Warranty does not cover accessories.
  • Surface damage, such as scratches, dents, and dings, is not covered under warranty unless it is caused by material or manufacturing defects.
  • Damage caused by accidents, misuse, abuse, water exposure, submersion, fire, or other external factors, including improper placement, is not covered under warranty.
  • Repairs, modifications, or alterations conducted by unauthorized personnel not authorized by NCK may result in permanent damage to the product and are not covered under warranty.