Although they contain solar cells, MOVA Globes are designed as indoor decor items and actually operate best in ambient light. It is best not to keep MOVA Globes exposed to direct sunlight for long periods of time, as this can lead to the graphics fading.

Fluorescent lighting, LED lights, and indirect sunlight flowing through the windows provide the most optimal lighting, although MOVA Globes will rotate in any kind of sufficient ambient light. We suggest avoiding high-powered halogen lights due to the heat they emit. For globes that are darker in design, we recommend that you place them under direct light to operate.

Yes, it is normal! In between the inner and outer shell is a mixture of clear fluids, and the “bubble” that you see is simply the different densities of the fluids. It may be more visible depending on the graphic you have and lighting, but it does not affect the globe’s rotation.

Good question! On the outer shell, there is a small clear fill hole where fluids were injected during the production process. On the inner shell, there is a small black dot for the injection of fluids into the inner globe. The location of these fill holes on each MOVA Globe may vary.

Yes! The outer acrylic shell is composed of two halves put together, and the resulting seam is made to be as invisible as possible. If you prefer, you can align the seam with the equator on the inner graphic for a more "seamless" aesthetic.

As a normal part of the production process, the fluids in the inner shell may be more visible inside our darker graphics (such as the Black & Silver) as the film needs to be transparent enough to allow light to pass through.

Our MOVA Globes are designed and made to last. All our products are assembled by hand with confidence. We currently offer a one-year limited warranty. Like most high-end kinetic and technical products, a year is long enough for possible defects to appear, so they are still covered under warranty. Since the debut of our MOVA Globes in 2007, our products have been enjoyed by countless customers and our support team has always considered servicing any issues as the top priority. We will continue to honor that commitment.

Certainly. Just about any stand will work as long as it has an adequate grip to stabilize the spherical globe so that it doesn’t fall off. Ensure the desired base will not scratch the globe and is not made of iron, as that will interfere with the Earth’s magnetic field, and the globe will stop rotating. You will also want to make sure the stand is not magnetized in any way as this will also possibly cause the globe to stop turning.

MOVA Globes need very minimal maintenance. To remove fingerprints and dust, rinse with water and wipe dry with a soft cloth. Do not use any abrasive cleaning solutions.

Since MOVA Globes are handcrafted, a misalignment of up to 3mm on the graphics is allowed. Misalignment of the graphic up to 3mm is not considered a defect and will not receive a warranty replacement.

The photos and videos you see on our website are taken in a professional studio setting to show details and different angles as best as possible for each design. The globe you receive may not look exactly the same depending on your lighting and setting. In addition, each design is made by stretching a film over the inner sphere and the color may slightly vary from batch to batch. If you would like a photo of our current stock to compare with, contact us at mova@nck.com.tw and we’d be glad to have our warehouse provide a photo. If you purchased your globe directly from our website but would still like to return it for a refund, please fill out our Product Return form.

Due to the amount of liquid in MOVA Globes, they cannot be carried onto a plane per TSA regulations. They may be packed in a checked bag. However, always check with TSA and your airline about any changes to their regulations before traveling.

All good things must come to an end, and that includes some of our designs. All cubes are discontinued. These globes are discontinued: Apollo Moon MOVA Globe, Home for the Holidays MOVA Globe, Van Gogh Harvest MOVA Globe, Monet Leiden MOVA Globe, Monet Red Boats MOVA Globe, Sea Life, Butterfly, Antique Celestial MOVA Globe, Blue Hearts MOVA Globe, Heart Sutra Blue MOVA Globe, Red Hearts MOVA Globe, Love MOVA Globe, Antique Gloss Finish MOVA Globe, Relief Map Blue Gloss Finish MOVA Globe, Cobalt and Silver MOVA Globe, Silver MOVA Globe, Satellite View with Gold Lettering MOVA Globe, LightSail 2 MOVA Globe, Black Hills Termesphere MOVA Globe. if you are looking for a different globe you can try our search.